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Frequently asked questions
ADPA Ceylon is an online platform that specializes in offering a wide range of organic products in Sri Lanka. We are committed to providing high-quality, organic goods to our customers.
To place an order, simply browse our website, add desired products to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and choose your preferred payment method.
We accept payments through Visa and MasterCard for online transactions. Additionally, we offer the convenience of Cash on Delivery (COD) for those who prefer to pay upon receiving their orders.
Yes, it is safe to use your credit card on ADPA Ceylon. We prioritize the security of our customers’ information and employ industry-standard encryption methods to protect your data during online transactions.
Yes, we provide Cash on Delivery as a payment option. You can choose this method during the checkout process, and pay for your order when it is delivered to your doorstep.
Once your order is confirmed, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your order on our website.
We have a hassle-free return policy. If you receive damaged or incorrect items, please contact our customer support team within 5 days of receiving your order for assistance. You can find more details on our Returns and Exchanges page.
Yes, we source and sell only certified organic products. Our commitment is to provide our customers with genuine organic goods that meet the highest standards.
For any inquiries or assistance, you can reach out to our customer support team via email at support@adpaceylon.com or through our Contact Us page on the website.
Currently, we only ship within Sri Lanka. We are exploring options for international shipping and will update our customers once this service becomes available.
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